U.S. News and World Report has listed Westgate Manor as one of "America’s Best Nursing Homes"
The selection was based on data collected from Nursing Home Compare, the federal Centers for Medicare and Medicaid Services program that ranks facilities on measures of care, nurse staffing, health inspections and overall care. Each section may reach a five-star score, indicating the highest achievement.
Westgate Manor had an overall rating of five stars. For more information, click here
Westgate Manor Named Recipient of AHCA Quality Award
Westgate Manor's efforts are continuing to receive national recognition. Westgate Manor, a 2007 recipient of the American Health Care Association Quality Award, has been named a 2009 recipient of the AHCA Step II Quality Award.
Step II applicants are assessed on their ability to apply the core values and concepts of quality. The AHCA Quality Award is modeled after criteria from the Malcolm Baldrige National Quality Award, the nation’s premier recognition for quality achievement.
The AHCA award recognizes commitment to a continuous quality improvement process. The facilities selected have made customer satisfaction and quality outcomes their top priority.
Westgate Manor Wins 2009 "Excellence in Action" Award
Congratulations to Westgate Manor on recently receiving My InnerView’s Excellence in Action award for customer satisfaction. This award recognizes those providers that performed in the top ten percent of nursing homes nationwide.
Neil Gulsvig, President, My InnerView, said, “This year’s award recipients deserve to be recognized and applauded for their dedication to customer satisfaction."
To be eligible for the award, the facility completed a customer (resident and family) satisfaction survey in 2009, had a minimum 30% response rate, and scored in the top 10% of qualifying facilities on the questions “What is your recommendation of this facility as a place for care?” in terms of the percent of respondents rating the nursing home as “excellent.” Over 5,000 nursing homes in the country participated in the 2009 satisfaction survey.
